Terms and Conditions
Effective Date: 11-06-2025
Welcome to Outside Campus, your trusted outside-campus logistics and errand service. By using our services, you agree to the following terms and conditions. Please read them carefully before placing any order, booking a delivery, or using our platform.
1. Acceptance of Terms
By accessing or using our services (including but not limited to item pickups, food deliveries, and personal shopping), you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
2. Service Coverage
We currently operate within and around the following areas: [e.g., Ojoo, Bodija, Sango, Akobo, University of Ibadan, Lead City, UCH, Challenge, etc.].
Deliveries or pickups requested outside these zones may attract additional fees or may not be available.
3. Nature of Service
Our services include:
Item pickup and drop-off within approved areas
Procurement (buying items on your behalf)
Food or package delivery from approved vendors
Errand services as listed on our platform
We are not liable for any delays caused by unforeseen circumstances such as traffic, weather conditions, or third-party vendors.
4. Prohibited Items
We do not transport or procure illegal, restricted, or hazardous items.
This includes but is not limited to:
Hard drugs or controlled substances
Weapons or explosives
Perishable goods not properly packaged
Counterfeit or stolen items
Violation of this rule will result in immediate service suspension and possible legal action.
5. Pricing and Payment
All prices are subject to change based on distance, item type, and location.
Payments must be made in full before service delivery, unless otherwise stated.
Procurement fees may apply when we purchase items on your behalf. This covers time, transport, and handling.
Accepted payment methods include: [Paystack, bank transfer, etc.]
6. Delivery and Pickup Policy
The sender and receiver must provide accurate contact information and addresses.
If the receiver cannot be reached after two attempts, the package will be returned, and the sender will bear any additional cost.
Once an item is handed over to the receiver, the transaction is considered complete.
7. Liability
While we take utmost care in handling all items, we are not responsible for:
Items not properly packaged by the sender
Damage caused by factors beyond our control (e.g., road accidents, weather)
Delays caused by incorrect addresses or unavailable recipients
If a package is lost due to our negligence, compensation will not exceed the declared item value or a fixed refund limit set by management.
8. Cancellation and Refunds
Cancellations must be made before a rider has been dispatched.
Once delivery is in progress, no refund will be issued.
For procurement orders, refunds are only applicable if the item has not yet been purchased.
9. Privacy and Data Use
We respect your privacy. Any personal information collected (names, addresses, phone numbers) will be used solely for delivery purposes and not shared with third parties except as required by law.
10. Code of Conduct
Users must:
Provide clear, accurate, and truthful information.
Treat delivery personnel with respect.
Avoid using the service for any fraudulent or harmful purposes.
Failure to comply may result in suspension or permanent ban from our platform.
11. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Updates will take effect immediately once published on our platform.
12. Contact Information
For inquiries, complaints, or feedback, please reach us at:
📞07031980086
📧 adedayoprcs63@gmail.com
